Privacy Policy

1. Introduction

Proparoo Pty Ltd ("Proparoo", "we", "us", "our") provides a real estate CRM platform for Australian agents. This policy explains what personal information we collect, how we use it, and the choices you have about it.

2. Information we collect

• Account details you provide, such as name, email address, phone number, and agency details.
• Client and property data you enter or import into your Proparoo workspace.
• Usage data such as log-ins, feature usage, and device/browser information.
• Communications you send us, including support requests.

3. How we use information

We use the information we collect to provide and improve the service, communicate with you about your account, secure the platform against misuse, and comply with our legal obligations.

4. Sharing of information

We do not sell your personal information. We may share information with service providers who help us operate Proparoo (such as hosting and email delivery), and with third parties when required by law or with your consent.

5. Data storage and security

We take reasonable technical and organisational measures to protect the data stored in your Proparoo workspace, including encryption in transit and access controls restricting who can view your data.

6. Your rights

You may access, correct, or request deletion of your personal information at any time by contacting us. Account owners can export or delete their workspace data from within the app settings.

7. Contact us

Questions about this policy can be sent to support@proparoo.com.au.